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FAQ: Payment and Refund

Here you may find answers about our
- Payment options
- Refund Policy
- and everything else related to this topic

Can I return a custom made letterbox or parcel box

We will always try to help you if you change your mind about a custom made item. Depending on the level of customisation, if we feel that we could sell a custom item then you would be able to return it, but we would usually charge a re-stocking fee. Please see our terms and conditions for more help

Could you manufacture a completely unique parcel box or mailbox for me?

Yes, we regularly manufacture custom made mailb and parcel boxes. Just call us to discuss your requirements.

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